TTC Training Academy Privacy Policy

At TTC Training Academy ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, enroll in our training programs, submit inquiries, or interact with us. By using our website and services, you agree to the practices described in this Privacy Policy.

Scope of This Privacy Policy

At TTC Training Academy, we are committed to being transparent about how we handle personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, course enrollment process, marketing activities, training programs, events, workshops, and other interactions with us. For the purposes of this Privacy Policy, "personal information" includes any information that can identify an individual, either directly or indirectly, and is interpreted in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023), along with other applicable laws and regulations. This Privacy Policy applies to information relating to:
  • Current students, prospective students, and course applicants.
  • Academic records, enrollment details, assessments, certifications, and training-related information.
  • Alumni and former students who remain connected with the academy.
  • Individuals who contact us through our website, social media channels, events, workshops, or other communication platforms.
  • Visitors who interact with our website and digital services.
  • Trainers, mentors, job applicants, and other professionals associated with the academy.
This Privacy Policy applies only to information collected and processed by TTC Training Academy and does not govern the privacy practices of third-party websites, platforms, or services that may be linked from our website.

Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Residential address
  • Educational qualifications
  • Resume or CV
  • Employment details (if applicable)

Technical Information

  • IP address
  • Browser type and device information
  • Website usage data
  • Cookies and analytics data

How We Collect Your Information

We collect personal information when you voluntarily interact with us through our website, training programs, or other communication channels. This may happen when you:
  • Submit an inquiry through our contact forms.
  • Apply for admission or register for a training course.
  • Subscribe to our newsletters, updates, or promotional communications.
  • Contact us via email, phone, WhatsApp, or other communication platforms.
  • Participate in webinars, workshops, seminars, career events, or other activities organized by us.
  • Upload documents, resumes, or information required during the admission or enrollment process.
  • Browse our website, where certain technical information may be collected automatically through cookies, analytics tools, and similar technologies.
We only collect information that is necessary to provide our services, respond to your requests, improve your experience, and communicate with you effectively.

How We Use Your Information

We may use your information to:
  • Process course registrations and admissions
  • Communicate course schedules and updates
  • Provide student support services
  • Improve our training programs and website experience
  • Send newsletters, promotional materials, and event information
  • Respond to inquiries and requests
  • Maintain student records
  • Comply with legal and regulatory requirements

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and understand website performance. You may choose to disable cookies through your browser settings. However, some website features may not function properly as a result.

Sharing of Information

We do not sell, rent, or trade your personal information. We may share information with:
  • Authorized staff members
  • Third-party service providers [IT vendors and auditors]
  • Payment processing partners
  • Government or regulatory authorities, when required by law
  • Placement and recruitment partners (only with consent where applicable)
We take the security of your personal information seriously. Our training institute implements appropriate technical, administrative, and organizational measures to help protect the information you provide through our website, admission forms, and other communication channels. While we take appropriate steps to protect your personal information and implement security measures designed to keep your data safe, no method of transmitting information over the internet or storing electronic data is completely secure. Although we continuously work to safeguard the information you share with us, we cannot guarantee that no hackers, cybercriminals, or other unauthorized third parties will be able to defeat our security measures and improperly access, collect, modify, or misuse your information. By using our website and services, you understand and acknowledge that sharing information online carries certain inherent risks, and you do so at your own discretion.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

TTC Training Academy retains personal information only for as long as necessary to provide our services, maintain student records, comply with legal obligations, and resolve disputes.

Right to Complaints or Sending Enquiries

You may request to:
  • Access your personal information
  • Correct inaccurate information
  • Update your contact details
  • Request deletion of information where legally permissible
  • Requests may be submitted using the contact details provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies separately.

Children's Privacy

Our website and training programs are generally intended for individuals who are 18 years of age or older. We do not knowingly collect, use, or process personal information from a child or children as defined under Section 2(f) of the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023). In cases where a child wishes to enroll in a course or provide personal information through our website, we may require verifiable consent from a parent or legal guardian before collecting or processing such information, where applicable under law. If a parent or guardian believes that a child has provided personal information to us without appropriate consent, they may contact us, and we will take reasonable steps to review the matter and delete the information where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle personal information, please contact the data protection team at TTC Training Academy. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.